Customers of Castec Rural Supplies in Naracoorte find such value in regular WEC testing that hardly a week goes by without the store using their FECPAKG2 unit to undertake tests. 

Georgia Amos, who looks after Castec Animal Health & Merchandise Sales, says demand for WEC testing proves the value of investing in a FECPAKG2 unit to provide the service.   

A FECPAKG2 user for two years, Georgia notes that faecal tests frequently prompt discussions about drench options. Castec uses these customer conversations to build relationships and trust. By analysing clients’ WEC test data they create tailored farm planners to identify key times for WEC testing. This service, coupled with using the WEC results to ensure farmers optimise their drench use underscores the value-added service Castec provides.  

Over the past couple of years, WEC testing has grown significantly at the rural supplies retailer. Regular clients often drop off samples for testing, recognising the potential to use the WEC results to reduce treatment costs and save time while offering animal health benefits.  

“A WEC test is such a small cost in comparison to the value of drench and the amount of time to treat animals. What’s more, undertaking a WEC checks drench efficacy, ensuring the correct drench is being used.” 

WEC testing has become essential at Castec, helping to foster strong relationships with their customers. As Georgia highlights, it is a service that keeps customers returning and generates valuable rapport.